Med Hub
Clinic operations, intelligently managed.
A healthcare CRM and operations platform with medical aid claims automation, ICD-10 coding assistance, NHI readiness, and POPIA-compliant patient management. Built for multi-location clinics that lose revenue to claim rejections.
Practices lose significant revenue to medical aid claim rejections from ICD-10 coding errors and tariff mismatches. Patient records span spreadsheets, paper files, and legacy desktop systems. NHI looms.
Med Hub automates the claims pipeline, centralises patient management, and prepares practices for NHI — turning admin burden into revenue recovery.
Only 16% of SA has private health insurance, yet the private sector employs ~79% of doctors. Legacy systems (Medemass, Panacea) are aging. Cloud competitors charge R1,200–R3,000+/month. NHI creates a disruption window.
Everything You Need
Purpose-built tools for gp practices, clinics, specialist rooms, elder care, ready on day one.
Medical Aid Claims
Real-time EDI claims to Discovery, Bonitas, GEMS, and Momentum. Smart ICD-10 coding assistant reduces rejections. Benefits pre-checking.
Appointment Engine
Online booking with practitioner availability, automated SMS and email reminders, and no-show tracking with follow-up triggers.
Patient CRM
Complete profiles with visit history, treatment notes, document uploads, and communication logs. POPIA-compliant data handling throughout.
Lead Pipeline
Track enquiries from first contact to booked appointment. Automated nurture sequences for leads that go cold.
NHI Readiness Module
HL7/FHIR-compliant data export, dual-system compliance tracking, and preparation tools for National Health Insurance transition.
Compliance Reporting
Automated consent management, data retention policies, and audit trails satisfying POPIA and healthcare regulatory requirements.
Your Dashboard
Dark dashboard showing claims pipeline with rejection alerts, today's appointment timeline with pre-checked benefits, ICD-10 accuracy score, and monthly revenue vs rejection trends.
Results That Matter
Patient Retention
No-Show Reduction
Lead Conversion
Admin Hours Saved
Frequently Asked Questions
Common questions about Med Hub for gp practices, clinics, specialist rooms, elder care.
R299 per user per month. All features included — claims automation, appointment engine, patient CRM, NHI readiness, compliance reporting. Add a branded website for R299/month extra.
Yes. Med Hub is fully cloud-based and works on any device with mobile data. Patient records, appointments, and claims are always accessible.
Yes. Patients can request appointments via WhatsApp and receive automated confirmations, reminders, and follow-ups — reducing no-shows by up to 62%.
Med Hub is cloud-native at R299/user/month vs R1,200-R3,000+ for legacy systems. No desktop installation needed, works on any device, and includes NHI readiness tools that legacy systems lack.
Yes. Real-time EDI claims to Discovery, Bonitas, GEMS, Momentum, and other major schemes with smart ICD-10 coding that reduces rejections.
Want This For Your Business?
Let's talk about how Med Hub can transform your operations.